HR Specialist - Policy

Copenhagen

Organization: UNOPS - United Nations Office for Project Services
Location: Copenhagen
Grade: Mid level - IICA-2, International Individual Contractors Agreement
Occupational Groups:
- Political Affairs
- Legal - Broad
- Human Resources
Closing Date: 2024-02-05

Job categories Human Resources, Legal

Vacancy code VA/2024/B0042/27335

Level ICS-10

Department/office PM, PCG, People and Culture Group

Duty station Copenhagen, Denmark

Contract type International ICA

Contract level IICA-2

Duration Open-ended

Application period 22-Jan-2024 to 05-Feb-2024

Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Functional Responsibilities

Summary of functions:

Case management; advice and guidance on requests for administrative review. Conflict management.
Advise and provide training on requests for administrative review & conflict management.
Suggest changes to policies and tools to improve efficiency in the management of contractual disputes.
Reporting, and action plan implementation.

1. Case management; advice and guidance on requests for administrative review. Conflict management.

Responsible for determining facts in relation to requests for administrative review, define the administration position on those facts based on the applicable policies, and interact with the counterpart lawyers in the Legal Group to formulate a recommendation to management on how the dispute has to be solved.

2. Advise and provide training on requests for administrative review & conflict management.

Provide practical advice and support to management and personnel on the effective handling of requests for administrative review & conflict management.
Reactively advise and counsel as well as proactively educate managers and personnel in respect of rights, responsibilities, code of conduct and other relevant challenges associated with administrative review & conflict management.
Support the development of comprehensive training materials and deliver training to managers and personnel at large on matters related to requests for administrative review & conflict management.

3. Suggest changes to policies and tools to improve efficiency in the management of contractual disputes.

Provide practical advice on administrative review & conflict management.
Reactively advise and counsel as well as proactively educate managers and personnel in respect of rights, responsibilities, code of conduct and other relevant challenges associated with administrative review & conflict management.

4. Reporting and action plan development

Support the preparation of reports for consumption by a broad range of internal and external stakeholders, Respond to queries from and attend meetings including with the Joint Inspection Unit of the United Nations system (JIU), or internal and external audits on internal grievances matters, as required.

Support the Senior HR Manager, Policy and Compliance, the SR HR Officer, Internal Grievances, and the D&I Specialist, with the development, implementation and monitoring of action plans introducing measures to create a more inclusive and positive work environment, addressing the needs of a diverse workforce, including on disability, LGBTI, mental health and staff wellbeing;

Act as focal point for UNOPS and PPG in joint bodies and working groups related to the management of contractual disputes, HR policy compliance, workforce engagement and well-being, and coordinate activities, as appropriate;

Education/Experience/Language requirements

Education:

Advanced university degree in law, or first university degree in law with extensive experience in a similar position. Professional certification in Human Resource Management would be an asset.

Experience:

At least 5 years of progressively responsible experience managing or solving (interpersonal or contractual) disputes, interpersonal conflict, employer-employee claims, or equivalent (e.g., regulatory compliance) .
Within these 5 years, at least 2 years of experience in an Ethics office, internal investigations, or HR department of an international organization or providing legal advice to the HR department of an international organization; alternatively, at least 2 years of experience in an Ombudsman office or regulatory compliance office).
Within these 5 years, at least 1 year of experience working within the UN system, international organisations or similar institutions is a distinct asset.
Field / projects-based office experience is highly desirable.

Language Requirements:

Full working knowledge of English
Working knowledge of Spanish is a distinct asset

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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