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Human Resources Consultant for the Public Health Emergency Operational Centre (PHEOC)

Podgorica | Montenegro

  • Organization: WHO - World Health Organization
  • Location: Podgorica | Montenegro
  • Grade: Consultancy - International Consultant - Internationally recruited Contractors Agreement
  • Occupational Groups:
    • Operations and Administrations
    • Public Health and Health Service
    • Human Resources
    • Medical Practitioners
    • Humanitarian Aid and Coordination
    • Emergency Aid and Response
  • Closing Date: 2024-02-02

Purpose of consultancy

The purpose of this consultancy is to hire a qualified Human Resources consultant who will revise the planning of staff allocation for the new PHEOC in the Institute of Public Health including reorganization of the functions, roles, and responsibilities to cope with the new positions expected in routine and during the emergency response mode and deliver a sustainable Human Resources Plan.

Background

Montenegro is in the process of establishing a Public Health Emergency Operations Center (PHEOC) that will serve as a hub for better coordinating the preparation, response, and recovery of public health emergencies. World Health Organization CO Montenegro is supporting the country in this endeavor, in collaboration with the Ministry of Health and the Institute for Public Health and EU funding through the project Support in establishing a fully operational Emergency Operating Centre (PHEOC). The specific objective of the project is to ensure that the capacities of the Institute of Public Health are strengthened to respond effectively to public health requirements for all future outbreaks of contagious diseases in the country through a functional Public Health Emergency Operational Centre (PHEOC) and to ensure real-time data analysis and information management from different sources of information, better coordinate resource availability to response, articulate with partners at the national and international level, adjust risk communication key messages, and guide the implementation of public health and social measures (PHSM).

Deliverables

  • Deliver a report outlining:

    • preliminary findings, questions, and recommendations, and;

    • the final suggested work plan that includes, inter alia, the methodology/approach to the assignment .

  • Develop a sustainable national PHEOC HR plan including both dedicated IPH staff and other staff designated to have a role in PHEOC implementation in surge situations. This plan is to reflect the needs of the newly established PHEOC, in line with the national legislation for routine and emergency response modes.

  • Produce, following the desk review and preliminary analysis, a report that would delineate the international best practice model/s to review the current policies, and procedures of Human Resources, and draft new ones.

  • Develop a user-friendly Management by Objectives (MbO) framework and associated templates/tools, in line with PHEOC’s structure. Provide written guidance regarding the use of the MbO framework, and management in reviewing and updating the terms of reference of all staff.

  • Train and/or coach all managers (including designated staff) to adequately use the MbO system and set performance objectives, including ensuring that all staff are orientated to the system, and providing actionable recommendations for the long-term success of the system.

  • Provide recommendations and written guidance for the strengthening of PHEOC recruitment and onboarding process. This guidance should enable PHEOC to attract the best possible fit for all new positions and ensure that new hires are adequately oriented to all organizational policies and processes relevant to their position.

  • Provide senior management with change management recommendations on how to effectively roll out the new HR plan across the organization(s).

  • Submit and present (PPT) the final Report above informed by comments received and finalized in compliance with relevant WHO standards and EU requirements.

Qualifications

Educational Qualifications

Essential:
A Master’s degree in Human Resources Management, Psychology, Law, or related Social Sciences.

Experience

Essential:
Over 10 years of work experience in Human Resources Management and/or Development.

Desirable:
Experience working with government officials, the United Nations, and/or other intergovernmental organizations.

Skills/Knowledge:

Essential:
• Strong analytical skills, including legal analysis.
• Proven expert ability to engage with national stakeholders, provide technical briefings, and support capacity-building projects.
• Sound knowledge of the local market and the ability to render consulting services in the most professional, effective, and efficient manner.
• Strong, proven functional skills in analytical writing, and producing reports, research, and assessments.
• Excellent demonstrated ability to be flexible and work under tight deadlines in an independent working environment.
• Excellent communication and presentation skills, and ability to communicate technical matters effectively.
• Strong networking and influencing skills.
• Demonstrated ability to plan and organize work & time independently.
• Excellent interpersonal skills and team-oriented working style.

Desirable:
• Some understanding of the Montenegrin legislative system.
• Knowledge and expertise in emergency preparedness and response.

Languages

Essential:
Expert knowledge of English.

Desirable:
Some understanding of Montenegrin.

Location

On-site: in Podgorica, Montenegro at the IPH premises and

Off-site: Home-based.

Travel

The consultant is expected to come for one in-country mission to Podgorica (days to be agreed).

Remuneration and budget (travel costs are excluded)

• Remuneration: Daily rate of USD 500 (Band level C).
• Expected duration of contract: 20 working days from 1 March to 30 May 2024 (tentative).

Additional Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

  • Only candidates under serious consideration will be contacted.

  • A written test may be used as a form of screening.

  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

  • For information on WHO's operations please visit: http://www.who.int.

  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

  • The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.

  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int .

  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.

  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.

  • WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.

  • Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

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