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HR Analyst


  • Organization: ESO - European Southern Observatory
  • Location: Santiago
  • Grade: Junior level - Junior
  • Occupational Groups:
    • Human Resources
  • Closing Date: 2024-02-16

The HR Analyst will play a pivotal role in supporting the HR Operations functions in Chile, focusing on policy compliance and contributing to strategic HR initiatives. This includes execution of HR Operational activities in Chile and active involvement in the review of HR practices and procedures.

Main Duties and Responsibilities:

The key responsibilities shall be:

  • Provide recommendations utilising data-driven insights, regarding updates and changes to HR practices and procedures, to address the impacts of cross organisational initiatives, e.g. the Assembly Integration and Verification phase of ELT and the Integrated Operations Programme.
  • Participate and collaborate in the implementation of the new ERP, recommending improved workflows and procedures to optimise HR operations processes.
  • Collaborate and follow up with HR Operations team to ensure flawless and on-time execution of all HR Operational activities in Chile.
  • Ensure maintaining accurate and up-to-date human resource files, records, and documentation in electronic personnel files for staff working in Chile.
  • Follow up special contractual conditions for staff in Chile, triggering the correspondent procedure to update and formalise the renewal / change of condition.
  • Prepare employees' documents (i.e., employment letters, reassignments, change of duty station, change of working schedules) ensuring templates are updated and new ones created as necessary to streamline processes
  • Administer the registration processes at the Ministry of Foreign Affairs for members of personnel coming to Chile, keeping theirs and their dependents' status updated on duly time.
  • Manage the education grant claims process for staff working in Chile.
  • Manage the recognition of years of service process for staff in Chile.
  • Provide coverage /support during the absence of other HR Operations team colleagues and the Deputy Head of HR

The above responsibilities are not exhaustive and a flexible helpful approach and willingness to adapt is essential 

Reports to:

Deputy Head of Human Resources

Key Competences and Experience:

Essential Competences and Experience

  • At least 5 years of working experience, either in an HR Business partnering role, or administrating core HR processes, or managing key performance indicators including collecting, analysing, and presenting HR related data to management.
  • Highly proficient in Office tools (i.e. Excel, PowerPoint, Word)
  • Proficient in using an ERP platform

Desirable Competences and Experience

  • Change management, project management, knowledge of ERP implementation


University degree with specialization in Business Administration and/or Human Resources. Evidence of continuing professional development will be an asset.

Language skills:

The position requires a working level proficiency in both English and Spanish (written and spoken communication skills)

Remuneration and Contract:

We offer an attractive remuneration package including a competitive salary and medical, educational and other social benefits, as well as financial help in relocating your family. ESO aims to support members of personnel in maintaining a good work-life balance via its flexible working and mobile working policies For any further information, please visit

The initial contract is for a period of two years with the possibility of an indefinite extension, subject to performance evaluation and operational needs. The title or grade may be subject to change according to qualifications and the number of years of experience of the selected candidate.

Duty Station:

The duty station is Santiago. Applicants should be resident in Chile, in or around Santiago.

Career Path:

This position has been assessed to be in Career path IV which covers A5 and B2 grades.


If you are interested in working in areas of frontline science and technology and in a stimulating international environment, please visit for further details.

Applicants are invited to apply online at Applications must be completed in English and should include a motivation letter and CV. Please additionally provide the contact information (email and phone number) of three professional references in your application who should be able to comment on your work, and who may be consulted as part of this hiring process. You will be informed beforehand in this case.

Deadline for applications is 16 February 2024.

Interviews are expected to start soon after this date.

ESO Values

An important element in any successful employment relationship is harmony in values between an organisation and its people.

The ESO values are:

ESO strives for excellence through innovation.

ESO provides outstanding services to its communities.

ESO fosters diversity & inclusion.

ESO believes in the key role of sustainability for its future.

Achieving the above are recognized as only possible on the basis of personal values and attitudes that we expect from our employees: respect, integrity, accountability, commitment, collaboration, and clear & open communication.

Applicants to any ESO role are asked to reflect on their affinity with these values and advised they may be asked about them if called for interview.


ESO has established diversity as an important value of the Organisation, is committed to providing an equal opportunities environment and is actively seeking to promote a diverse, equitable and inclusive workforce. Please visit for further details.


No nationality is excluded, however non-Chilean applicants must have a pertinent working permit, according to Chilean regulations, at the time of the application. The post is equally open to suitably qualified candidates irrespective of gender, age, disability, sexual orientation, ethnicity or religion.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.