Intake Specialist Intern

Job Title: Intake Specialist Intern (Unpaid)
Department: Resettlement, Asylum and Integration (RAI) 
Location: Elizabeth, NJ 

Job Overview: The Intake Specialist Intern assists community members seeking to access IRC services by conducting eligibility screenings, sharing up-do-date information about programs, connecting eligible community members with IRC services, and referring them to external service providers. Must speak Haitian Creole to facilitate communication with clients.   

Major Responsibilities: 

Responsibilities include, but are not limited to assisting the Intake team with: 

• Maintain up-to-date knowledge and eligibility criteria for all programs offered by the IRC.  
• Conduct eligibility screenings for walk-in clients including parolees, SIVs, and secondary migrant refugees. 
• Support client enrollment into programs for which they qualify and refer ineligible clients to community resources such as local departments of social services, shelters, food banks, crisis centers, and others as applicable. 
• Detail each client interaction in accordance with established requirements. Input client information in database(s) and assist with tracking and reporting as needed. 
• Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients. 
• Other duties as assigned.