Operations Analyst, Cox's (Only Bangladeshi Nationals are eligible to apply)

Background

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the centre of all its efforts, UN Women leads and coordinates United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. UN Women provides strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.  
 
UN Women in Bangladesh supports the government to implement commitments to international normative standards on gender equality and women’s human rights. The new UN Sustainable Development Cooperation Framework (UNSDCF) for 2022-2026 was launched in 2021 and the corresponding UN Women Bangladesh Strategy Note (2022-2026), defining UN Women’s strategic engagement in Bangladesh, has also been finalized. The country strategy focuses on strengthening the national structures and mechanisms for gender mainstreaming in policies, plans and budgets; supporting efforts to prevent and eliminate violence against women; promoting women’s access to decent and safe work; promoting policies and government investment in women’s empowerment and resilience building in the context of climate change, humanitarian crisis as well as other threats to peace and security. UN Women works with a range of stakeholders in Bangladesh including the government, civil society and women’s organisations, youth, UN agencies and donors, to promote gender equality and women’s empowerment.  
 
UN Women in Bangladesh is supporting the Government of Bangladesh with the Rohingya humanitarian crisis response. Leveraging its normative, operational and coordination mandate, UN Women has developed a humanitarian response programme in partnership with the Ministry of Women and Children Affairs to meet the specific needs of the most vulnerable and marginalized Rohingya refugee women and girls in the camps and the Bangladeshi host community women and girls in Cox’s Bazar. The objective of the programme is to ensure protection, as well as equitable and safe access to and benefit from life-saving humanitarian assistance and information to the most vulnerable, and marginalized Rohingya and host community women while assisting them to live with dignity, regain resilience and overcome restrictive gender norms. The programme promotes women’s participation and leadership in the camps and host community, peace and social cohesion building activities, and gender-responsive policing. UN Women is an active member of the Protection Sector, the Gender-Based Violence Sub-Sector (GBV-SS), and the Livelihoods and Skills Development Sector, and chairs the Gender in Humanitarian Action Working Group (GiHA WG) for the Rohingya Refugee Response to promote gender-responsive humanitarian action across humanitarian agencies in Cox’s Bazar. 

Under the overall guidance of and reporting to the Head of Sub-Office in Cox’s Bazar and the secondary guidance of the Operations Manager of UN Women country office in Dhaka , the Operations Analyst leads and guides the Sub-Office Operations Team and fosters collaboration within the team, with programme staff and with other UN Agencies, pursuing a client-oriented approach. The Operations Analyst works in close collaboration with programme teams in the Sub-Office, providing close guidance to programme staff who perform adjunct operations functions, ensuring that such staff are knowledgeable of rules and procedures governing programme finances, donor reporting, and personnel. She/he also works in collaboration with operations staff in other UN Agencies

Duties and Responsibilities

1. Coordinate the operations in the Sub-Office (CO) in accordance with UN Women rules and regulations and policies and strategies

• Provide professional expertise and technical support to the Head of Sub-Office on operational issues;
• Draft the annual workplan for the Operations Team and oversee its implementation and monitoring;
• Participate in review meetings and provide technical support to the assessment of the managerial and operational capacities of implementing partners in collaboration with the programme and technical team;
• Guide and implement business process mapping and the establishment of internal standard operating procedures in all areas of the Operations Team’s functions;
• Implement corporate, budget, financial, procurement, and HR policies and systems and identify training for staff and project personnel on these issues;
• Ensure a continuous flow of information between the Sub-Office and the Country Office, and support liaison with the Regional Office/HQ;
• Oversee all operations activities, including finance, human resources, procurement, transport, IT, security, administration and ensure they follow UN Women rules, regulations, policies and procedures;
• Supervise operations personnel: Finalize performance plans and evaluation standards; conduct performance assessments, provide feedback and coaching.

2. Coordinate the planning, expenditure tracking and auditing of financial resources in accordance with UN Women rules and regulations and policies and strategies

• Provide professional expertise and technical support to the management of office and programme financial resources;
• Exercise proper financial controls;
• Report locally and to the Country Office and HQ in a timely manner on established structures; seek advice from the Country Office when deviations may be necessary, liaising with the Regional Office as relevant;
• Review and take corrective action as appropriate on audit findings;
• Perform Manager Level 1 Committing Officer role in Quantum for voucher and PO approvals.

3. Provide Human Resources services

• Coordinate and facilitate recruitment processes and contract management; liaise with the Country Office, HQ and service providers as necessary.

4. Oversee procurement processes 

• Manage the provision of goods and services for the Sub-Office and projects following established corporate procedures regarding sub-contract review and awarding of contracts, evaluate for cost effectiveness and manage the negotiations in connection with eventual agreements;
• Provide professional recommendations to the preparation of procurement plans.

5. Oversee fixed Assets and Leases Management 

• Ensure proper management, safeguard, data integrity and inventory controls of UN Women office assets, facilities and logistical services;
• Coordinate Asset verification activities in accordance with Asset Physical Verification Procedure;
• Manage the leases and premises agreement in accordance with delegation of authority;
• Where applicable, coordinate proper common premise and services organization and management with other UN Agencies as applicable, including establishing memorandums of Understanding and maintenance.

6. Coordinate information and communications technology (ICT) management 

• Oversee the implementation of ICT systems;
• Make professional recommendations and introduce new ICT systems which affect the productivity of the overall office staff performance.

7. Serve as the focal point for security issues and ensure safety and security of staff 

• Brief supervisor and Sub-Office staff on security matters and disseminate relevant information as advised by UNDSS, brief UN Women visitors on security;
• Ensure full security and safety compliance with the UN and UN Women regulations and processes;
• Provide professional recommendations to the Business Continuity Plan for the Country Office as necessary;
• Support liaison with HQ-based Security Advisor or their designated staff member on all security matters.

8. Participate in inter-agency activities

• Participate in inter-agency meetings and working groups to ensure UN Women’s interests are reflected in common system activities related to common services and premises, cost recovery and cost sharing arrangements, privileges and immunities, entitlements and salary surveys, security etc;
• Liaise with UNDP and other UN agencies on operational issues, activities, and collaboration. 

9. Contribute to knowledge sharing between the CO and RO

• Ensure knowledge is shared and adequately applied between the Sub-Office and Country Office, supporting knowledge sharing with other COs/MCOs in the region.

10. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation. 

Competencies

Core Values:

• Respect for Diversity;
• Integrity;
• Professionalism.

Core Competencies:

• Awareness and Sensitivity Regarding Gender Issues;
• Accountability;
• Creative Problem Solving;
• Effective Communication;
• Inclusive Collaboration;
• Stakeholder Engagement;
• Leading by Example.

Please visit this link for more information on UN Women’s Core Values and Competencies:  

Functional Competencies 

• Good knowledge of operation, finance, procurement, human resources, ICT, and security systems and processes;
• Ability to provide advice and support;
• Ability to contribute to the formulation and monitoring of management projects;
• Ability to handle confidential information;
•  Negotiating skills;
• Good IT skills.

Required Skills and Experience

Education and certification:

• Master’s degree or equivalent in Business Administration, Public Administration, Finance, HR, or related field is required;
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Experience:

• At least 2 years of progressively responsible experience at the national or international level, in office management, operations or finance; 
• Experience leading a team is desirable;
• Experience in working in a computer environment using multiple office software packages, experience in handling of web-based management systems and ERP systems is required, preferably Oracle Cloud;
• Experience of accrual accounting, IPSAS or IFRS is desirable;
• Professional background in programming/ projects management is desirable;
• Experience in Cox’s Bazar is desirable.

Language Requirements:

• Fluency in English and Bengali is required;
• Knowledge of Chittagonian is desirable.

UN Women Statement on Diversity and Inclusion:

At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.  

If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.  

UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.  All selected candidates will be expected to adhere to UN Women’s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)  

Application:

All applications must include (as an attachment) the completed UN Women Personal History form (P-11) which can be downloaded from ;

Kindly note that the system will only allow one attachment. Applications without the completed UN Women P-11 form will be treated as incomplete and will not be considered for further assessment.